Your Visit to the Dentist

Information to make your visit to the dentist more comfortable.


On This Page

Before your visit

If possible, schedule your appointment for a date and time when you're not rushed. Please arrive at least 5-10 minutes before your allocated time and inform the receptionist on arrival. It helps if your teeth are clean.

If this is your first visit, you will be required to fill in a Medical and Dental History Form. The form is available from the Care For Smiles receptionist. Please allow 15 minutes prior to your allocated appointment time to fill in the form.

For your convenience, this form can be downloaded using the link below. Print, fill-in and bring the completed Medical and Dental History Form to your first appointment.

Download | PDF | 98KB
Care For Smiles Medical and Dental History Form

During your visit

At your appointed time, the dentist will meet you in the waiting area and take you to the dental surgery. In the dental surgery, the support staff are introduced, your Medical and Dental History reviewed and the reasons for your visit discussed. We will discuss the treatment options available to you and answer any questions you may have.

For new patients, a dental examination and clean is usually performed. The examination involves a tooth-by-tooth charting to identify and record the current condition of your teeth, and an assessment of the condition of your gums. Usually, digital x-rays and intraoral photos are also taken and advice about maintaining good oral health provided.

If additional treatment is required, you will be presented with a treatment plan and a quotation.

Cases requiring medication prior to dental treatment

If you have

  • heart valve problems
  • artificial heart valves
  • had heart surgery within the last 6 months
  • artificial joints
  • ongoing dialysis; or
  • any illness that may compromise your immunity

please advise the receptionist when you make the appointment.

The Dentist will contact you prior to your appointment and discuss whether you need to take antibiotics for protection from infections.

Dealing with Anxiety

If you're tense or anxious about visiting the dentist, please tell us.

Sharing your concerns will allow us to adapt the treatment to your needs. Try to choose a time for your dental visit when you're less likely to be rushed or under pressure. It may help to bring a portable music player and headset so you can relax to your favourite music. We also offer a range of CDs, DVDs and can stream sporting events, news and movies for you to watch from the dental chair.

Nitrous oxide sedation can take away your anxiety

If you are anxious, you may find treatment easier if you have some form of sedation to relieve anxiety and relax. Care For Smiles offers Oral Sedation or Nitrous Oxide (laughing gas) sedation. Higher levels of sedation (including general anaesthesia or sleep dentistry) requires referral to a specialist (and therefore at very much higher costs).

We can assist most anxious patients, including children, without the need for general anaesthesia or sleep dentistry, using Oral sedation. In some cases we also recommend Nitrous Oxide sedation. The cost for nitrous oxide sedation is $70.00 per 30 minute block.

Use the link below to learn more about anxiety and the options available to make dental treatment easier.

More information
What is Anxiety | Oral Sedation | Nitrous Oxide (laughing gas) Sedation

Persons under 18 years of age (Children and Teenagers)

Children under six years of age receive their first visit for free when accompanying a paying parent or legal guardian. They are also introduced into a world of fun and magic to take away any anxiety they may have about visiting the dentist. Each child also receives a show bag.

Warning: It may be difficult to get the child to leave since a visit to the
Care For Smiles dentist is such a fun experience.

Persons under 18 years of age are required to have a parent or legal guardian accompanying them.

Care For Smiles has a web page with information for parents about children's teeth.

More information
About Children's Teeth (Information for Parents)

Child Dental Benefits Schedule (CDBS)

Care For Smiles is pleased to support the Federal Government's Child Dental Benefits Schedule (CDBS). Children aged 2-17 from families receiving the Family Tax Benefit Part A (FTB-A) are entitled to check-ups, x-rays, fillings and extractions capped at $1000 per child over two calendar years. Care For Smiles will bulk-bill eligible patients - parents have no out-of-pocket expenses.

More information
About the Child Dental Benefits Schedule (CDBS)


allcards (10K)

Payment is required on the day of treatment unless otherwise arranged. Cash, EFTPOS, American Express, Visa and Mastercard accepted (no fee is charged for credit card usage).

Care For Smiles can process health insurance funds claims on the spot using HICAPS.

Eligible dental treatments are bulk-billed under the Child Dental Benefits Schedule and for holders of DVA (Department of Veteran Affairs) Gold or White cards. For these patients, there are no out-of-pocket expenses (conditions may apply).

Holders of a valid Seniors card or Carers card or those on a Disability Support Pension are eligible to a 10% discount on our normal charges (conditions may apply).

More information
About bulk billing for DVA Gold or White Card holders

More information
About the 10% discount for Seniors, Carers and Disability Pensioners

More information
About Care For Smiles' Special Offers